Family re-covered

We helped a father renew his daughter’s OHIP card after she had gone three years without a valid one and her application had been rejected. He explained that the family had been homeless for a time during this period, so they were unable to receive renewal notices by mail. When they finally moved into permanent housing, the father and his son were able to renew their OHIP cards, but his daughter’s renewal was rejected because her name was ­spelled differently on her birth certificate and she did not have other identification. Our staff explained the family’s situation to ServiceOntario officials and confirmed that the girl’s name was spelled correctly on her birth certificate; they then issued her a new card.

Read about how we helped other people in our Selected cases.